Free delivery to all orders within 5 miles of GL11.

Payment, Delivery & Returns

Payment Info

All payments to Heart Happy Interiors are to be made via PayPal however you do not need a PayPal account to do this.

If you do not have a PayPal account you can pay via your card on the PayPal website by simply selecting Debit/Credit card and checking out as a guest.

Payment via PayPal is safe and secure and no card details are stored by us.

All prices are in UK pounds sterling.

Dispatch & Delivery

Our postage and packaging costs are a standard £3.95 per order regardless of how much you purchase. This is for UK Only, please contact us on hello@hearthappyinteriors.co.uk if you live outside of the UK and we will obtain a postage quote for you.

We aim to post all orders within 5 working days, subject to stock availability. We will contact you via e-mail if there is any change to this.

Please ensure you provide the correct postal address as we cannot be liable for any loss of parcels or additional costs.

We are offering free local delivery within 5 miles of GL11 as a thank you for the support from our home town.

All local deliveries will be made on a Sunday and social distancing measures will be adhered to.

All local orders must be paid for via the website.

Returns & Refund Policy

We really hope you are happy with your purchases, but if for any reason you would like to return all or part of your order, please contact us within 7 days of receipt of your items on hello@hearthappyinteriors.co.uk. Please include your order number, reason for returning and whether you would like a full or partial refund

Please ensure all items are returned to us in the condition they were sent to you, clearly unused and in their original packaging.

We do not cover the cost for return postage. We advise that you use a tracked return service and that the items are packaged securely as we cannot be responsible for damaged return parcels or those lost in transit, if either of these situations occur, we will be unable to provide a refund.

Please return your items within 3 days of your initial contact with us.

Once your return order has been received and inspected, we will notify you via e-mail and advise whether or not the refund has been approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take a little while for your bank or credit card company to process and post the refund too.

Where goods are received damaged or faulty, please contact us on hello@hearthappyinteriors.co.uk with a photograph of the item. Please report any damages within 48 hours of receipt as we cannot be held responsible after this point.

Exceptions/Non-Returnable items

Sale items and items discounted due to imperfections cannot be refunded